Questions 6—8
Choose TWO letters, A-G.
Which services is the customer looking for?
A. individual swim pass
B. public swimming lessons
C. guided swimming course
D. aqua aerobics
E. private swim lessons
F. membership
G. Children Club
Questions 9—11
Complete the sentences below.
Write NO MORE THAN TWO WORDS for each answer.
Additional notes or requests:
9. The customer wishes to participate in the '…………………. your fear of water' course.
10. The customer has a …………………………. of aquaphobia.
11. The customer travels across the UK on ……………………….. basis.
Questions 12—15
Choose the correct letter, A, B or C.
12. Why does the clerk advise Anniina to consider the all-inclusive plus spa membership option?
A. The membership plan is valid country-wide.
B. There is a significant number of services included.
C. There is childcare staff available to look after the kids while parents are exercising.
13. What would Anniina appreciate in the membership plan?
A. It gives access to any Sunlight leisure facility across the country.
B. It is the most affordable option.
C. It should have swimming courses.
14. What does the clerk think about the payment options?
A. The annual cost would be more sensible.
B. Paying at the desk is too complicated.
C. If Anniina selects a monthly payment, she will get 2 months free.
15. What membership plan does Anniina decide to purchase?
A. All Inclusive UK
B. All Inclusive + Spa
C. All Inclusive UK + Spa
Choose TWO letters, A-G.
Which services is the customer looking for?
A. individual swim pass
B. public swimming lessons
C. guided swimming course
D. aqua aerobics
E. private swim lessons
F. membership
G. Children Club
Questions 9—11
Complete the sentences below.
Write NO MORE THAN TWO WORDS for each answer.
Additional notes or requests:
9. The customer wishes to participate in the '…………………. your fear of water' course.
10. The customer has a …………………………. of aquaphobia.
11. The customer travels across the UK on ……………………….. basis.
Questions 12—15
Choose the correct letter, A, B or C.
12. Why does the clerk advise Anniina to consider the all-inclusive plus spa membership option?
A. The membership plan is valid country-wide.
B. There is a significant number of services included.
C. There is childcare staff available to look after the kids while parents are exercising.
13. What would Anniina appreciate in the membership plan?
A. It gives access to any Sunlight leisure facility across the country.
B. It is the most affordable option.
C. It should have swimming courses.
14. What does the clerk think about the payment options?
A. The annual cost would be more sensible.
B. Paying at the desk is too complicated.
C. If Anniina selects a monthly payment, she will get 2 months free.
15. What membership plan does Anniina decide to purchase?
A. All Inclusive UK
B. All Inclusive + Spa
C. All Inclusive UK + Spa
